Política de Privacidade

This Privacy Policy explains how Voz e Expressão Treinamentos collects, uses, and protects information when you use our online platform. We are committed to protecting your privacy and processing your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information in connection with our services. This may include information you provide directly to us, such as your name, contact details (postal address), and any other information you choose to share when you register for a course, workshop, or service, make an inquiry, or interact with our site.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, site navigation paths, and information about your interaction with the site. This is primarily for analytical purposes to understand how our site is used and improve our services.

How We Use Your Information

We use the information we collect for several purposes:

- To provide, operate, and maintain our services, including delivering courses, coaching, and workshops.

- To process transactions and manage your accounts.

- To communicate with you, respond to your inquiries, and provide customer support.

- To improve our site and services, understand user preferences, and develop new features.

- For internal analytical and statistical purposes.

- To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing (for users in regions covered by GDPR)

Our legal basis for collecting and using your personal data depends on the specific context in which we collect it. We will typically collect personal data from you where:

- We need the personal data to perform a contract with you (e.g., to provide the services you have requested).

- The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for service improvement, analytics).

- We have your consent to do so (e.g., for sending marketing communications where required by law).

- We need to process your personal data to comply with a legal obligation.

Sharing Your Information

We do not sell your personal data. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. These third parties are obligated to protect your information and use it only as necessary to provide the services we have contracted them for.

We may also disclose your information if required by law, regulation, or legal process, or in response to a request from government authorities, or to protect our rights, property, or safety, or that of others.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

Your Data Protection Rights (for users in regions covered by GDPR)

Depending on your location and applicable law, you may have the following rights regarding your personal data:

- The right to access your personal data.

- The right to request rectification of inaccurate or incomplete personal data.

- The right to request erasure of your personal data.

- The right to request restriction of processing of your personal data.

- The right to object to the processing of your personal data.

- The right to data portability.

- The right to withdraw consent at any time, where we rely on your consent for processing.

To inquire about or exercise these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organizational measures designed to protect the security of your personal data. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our site.

Third-Party Links

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact Voz e Expressão Treinamentos at:

Voz e Expressão Treinamentos
2365 Rua Augusta, 8th Floor, São Paulo, São Paulo, 01305-100, Brazil